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Complaint Management software
Complaint Management software
How can we see the detail of the progress for each complaint?
721
Can NIIX Complaint Management Software support the attachment file?
698
Can the employee directly close the complaint without sending the task for approval?
724
How does the system notify the user about the assigned task?
730
Is there any limitation to access to cloud-based Complaint Management Software?
664
Is the complaint management report customizable?
679
How many customers can access the Complaint Management Software at a time?
800
Does a customer need to have a user license to login to the Complaint Management Software?
660
Can I issue multiple complaint in one form?
716
How many complaint management can I keep in the server?
673
What data can we get from the complaint form?
662
Can we categorize the type of complaints in the system?
685
The system can auto remind any past due task?
707
Can we refer back to the complaint form that had been closed?
704
Is it necessary to send a reminder to the customer that the complaint has been resolved?
771
Can we set a due date for the employee to handle and close a complaint?
707
Can we get the detail of the calibration history anytime?
719
Complaint Management software Popular Knowledge
How many customers can access the Complaint Management Software at a time?
Is it necessary to send a reminder to the customer that the complaint has been resolved?
How does the system notify the user about the assigned task?
Can the employee directly close the complaint without sending the task for approval?
How can we see the detail of the progress for each complaint?
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